【商業書信必看】寫出超專業英文e | 可愛寵物網

2018年2月1日—【商業書信必看】寫出超專業英文e-mail的6大原則.寫email是職場上必備的技能，每一封email...世界公民文化中心-英語島-商業英文-視訊會議-談判- ...

很多人以為寫商業e-mail就應該用「生意腔」，於是把本來有感情基礎的e-mail寫得官樣。

把每次e-mail往來當成是跟對方進行了一次交談，只不過交談的介面是e-mail。用我／我們做主詞，這樣才能讓email讀起來熱情、友善，像朋友交談那樣簡單自然，親切又人性化。

官樣e-mail：Your mail has been received. 親切e-mail：I have received your mail.

官樣e-mail：Your complaint is being looked into. 親切e-mail：We are looking into your complaint.

官樣e-mail：You will receive your computer by next week. 親切e-mail：We are happy to have your order. We shipped it by July 21.

寫email最忌諱文縐縐，要打電話給人就用call，要去拜訪人就說visit，不要刻意用自以為正式但其實意思模模糊糊的字。

模糊字：contact 清楚字：call／write／visit

模糊字：soon 清楚字：by March 15

大部份商業人士跟你一樣，每天都要閱讀大量e-mail。所以e-mail一定要寫得簡明扼要。與主題無關或者無助於e-mail目的之內容，請毫不留情的捨棄。

冗長句：The paper jam had the effect of a destructive force on the copy machine. 精簡句：The paper jam d...